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Positions available at MHA

Please send your resume and cover page to: should you like to apply for any position thats available


Outreach Position (PT)

JOB DESCRIPTION – Outreach Position (PT) - Description will be given out during the interview process.


Qualifications and Core Abilities:

  • At least 5 years of continuous employment with a company and a resume that demonstrates the handling of increasing levels of responsibility along the way.

  • Google docs and Excel experience.

  • Communication skills with the team

  • Comfortable with outreach - communicating on the phone/via email and community involvement.

  • Highly organized and reliable with a can-do attitude with an eye towards solutions.

  • A love of creating and constantly improving systems and procedures.

  • You will need a quiet place to work from home with both phone and computer access.

Our core team works remotely, yet closely together 20-25 hours a week. Please note, this is a part-time job that pairs well with having another part-time job since your availability for calls and team zoom meetings is crucial.

Should you have experience in this field, please apply.

Montana “Recovery” Warmline - MHA


Mental Health America of Montana (MHA of MT) – Warmline - Job Description

Title: Warmline Responder

Location: Montana - Statewide


Job Requirements/Duties:

  1. Working with MHA of MT staff in the coordination, planning, designing, improvement/enhancement, and implementation of the following projects:

    • Provides outreach to caller via phone interactions

    • Demonstrates compassion and understanding for individuals dealing with stressful situations and can identify serious issues, such as the potential for suicide.

    • Establishes trust with callers and identifies resources that would benefit the callers

    • Maintain professional boundaries with callers – Per Warmline duties

    • Manages high levels of stress

    • Makes appropriate referrals based on callers needs.

    • Attend all Team meetings

    • Log in all callers data into system


  1. Montana Warm Line, Virtual Drop In Center (DIC), and Warm Line Enhancement Project

    • Working with mental health consumers as Warm Line Responders

    • Development of “social networking” vehicles for consumers across the state

    • Collaboration with mental health consumer drop in centers across the state to promote use of the Warm Line, Social Networking tools, and tele-medicine support groups



Preferred Requirements:

Knowledge: A basic understanding of mental illness is preferred, knowledge of social/digital media solution is helpful, and experience in customer service is necessary.


Skills, Abilities, and Attributes:

  • Strong communication skills both written and verbal 

  • Proficient in Microsoft Word & Excel, as well as able to effectively use email and the internet

  • Good interpersonal skills, team oriented, enjoy working with others, as they will need to work closely with MHA of MT staff, as well as with partner organizations, community members, and mental health consumers.

  • Organized, highly motivated, flexible, good time-management skills

  • Some Research and data collection experience would be helpful

Warmline Responder (volunteer)

For Montanans who live far away from services, there are few options for receiving support for mental illness without traveling long distances. Since 2009,  Mental Health America of Montana has created a “Virtual Drop-in Center,” which utilizes the telephone and internet to provide home-based support services for people with mental illness.   The Recovery Line is for people with a mental illness who want to talk to a peer (that is, a person who is in recovery for his or her own mental illness) about issues they are facing in their lives or with their treatment. It provides a friendly and understanding person for those who just need someone to talk to. ​ Should you be interested in this position, please apply.

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